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General Terms & Conditions

Contracting Party

On the basis of these General Terms and Conditions (GTC) the contract is concluded between the customer and EazyClean Technologies GmbH, represented by Andreas Rusch address: Doncaster Platz 5 45699 Herten, Commercial Register: Local court Recklinghausen commercial register number: HRB 6988 VAT identification number: DE 814417833, hereinafter referred to as the provider.

Subject Matter of the Contract

This contract regulates the sale of new goods and services in the field of dry cleaning machines via the online shop of the supplier. For details of the respective offer, please refer to the product description on the offer page.

Conclusion of the Contract

The contract is concluded in electronic business transactions via the shop system or via other means of remote communication such as telephone and e-mail. The offers shown represent a non-binding invitation to submit an offer through the customer order, which the provider can then accept.

The order process for the conclusion of the contract includes the following steps in the shop system:

  • Selection of the product in the desired specification (size, color, quantity)
  • Adding the product to the shopping cart
  • Press the 'order' button
  • Entry of the billing and delivery address
  • Selection of the payment method
  • Review and processing of the order and all entries
  • Press the button 'order with costs'
  • Confirmation e-mail that the order has been received

In addition to the shop system, orders can also be placed via remote communication means (telephone/e-mail), whereby the order process for the conclusion of the contract includes the following steps:

  • Call the order hotline / send the order via mail or e-mail
  • Confirmation e-mail that the order has been received

The contract is concluded when the order confirmation is sent.

Term of Contract

The contract is entered into for an unspecified period of time.

Reservations

The provider reserves the right not to provide the promised service in case of unavailability.

Prices, shipping costs, return costs

All prices are final prices and include the statutory value added tax. In addition to the final prices, there are additional costs depending on the shipping method, which are displayed before the order is shipped. If there is a right of revocation and this right is exercised, the customer shall bear the costs of the return shipment.

Terms of Payment

The customer has the following payment options only: Advance bank transfer, invoice on delivery, direct debit, credit card. Other payment methods are not offered and will be rejected.

After receipt of the invoice, which contains all the details for the transfer and is sent by email, the invoice amount is to be transferred in advance to the account specified there. The invoice amount will be collected by the provider by means of direct debit from the customer's specified account on the basis of the customer's direct debit authorization. When paying by credit card, the customer must be the cardholder. The credit card will be charged after dispatch of the goods. The customer is obliged to pay or transfer the amount shown on the invoice within 14 days of receipt of the invoice to the account indicated on the invoice. Payment is due without deduction from the invoice date. After expiry of the payment period, which is thus determined by calendar, the customer is in default even without a reminder. A right of retention of the customer, which is not based on the same contractual relationship, is excluded. Offsetting against the claims of the customer is excluded, unless these are undisputed or have been legally established.

Terms of Delivery

The goods will be shipped immediately after confirmed receipt of payment. On average, the goods will be dispatched after 28 days at the latest. The company is obligated to deliver on the 40th day after receipt of the order. The standard delivery time is 28 days, unless otherwise stated in the article description. The supplier will ship the order from his own warehouse as soon as the entire order is in stock there. The customer will be informed about delays immediately.

Warranty

Consumers are entitled to a statutory right of liability for defects for the services offered in accordance with the relevant provisions of the German Civil Code (BGB). If there is a deviation from this, the warranty is based on the provisions in the General Terms and Conditions (GTC). If the customer is an entrepreneur, the warranty period for new goods is limited to one year. The supplier is granted that he can choose between repair or new delivery, if the goods are new and the customer is an entrepreneur. If the customer is an entrepreneur, the warranty for used goods is excluded. If the customer is a consumer, the warranty period for used goods is limited to one year. This does not apply to claims for damages by the customer due to injury to life, body, health or essential contractual obligations, which must necessarily be fulfilled to achieve the contractual objective. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent. In all other respects the statutory provisions shall apply.

Drafting of Contracts

If the customer is a contractor, the risk of accidental loss and/or accidental deterioration of the goods shall pass to the customer upon delivery, or in the case of shipment, upon delivery of the goods to the selected service provider for this purpose. The customer has no possibility to directly access the stored contract text himself. The customer can correct errors in the input during the ordering process. To do this, he may proceed as follows: Use the "back" button.

Right of Cancellation and Customer Service

Cancellation Policy

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day,

  • in the case of a contract of sale: on which you or a third party other than the carrier and designated by you took or has taken possession of the last goods,
  • in the case of a contract covering several goods ordered by the consumer under a single order and delivered separately: on which you or a third party, other than a carrier and designated by you, took possession of the last goods,
  • in the case of a contract for the delivery of goods in several instalments or pieces: on which you or a third party, other than a carrier and designated by you, took or has taken possession of the partial consignment or last piece,
  • in the case of a contract for the regular supply of goods over a fixed period: on which you or a third party, other than a carrier and designated by you, took or took possession of the first goods.

When several possibilities come together, the last point in time is applicable.

In order to exercise your right of cancellation, you must inform us (EazyClean Technologies GmbH, Andreas Rusch, Doncaster Platz 5 45699 Herten), through a clear declaration (e.g. a letter sent by post, fax or e-mail), of your decision to cancel this contract.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of cancellation before the end of the revocation period.

Consequences of Revocation

If you revoke this contract, we shall reimburse you for all payments we have received from you, including delivery charges (excluding any additional costs arising from your choice of a different method of delivery from the cheap standard delivery we offer), immediately and no later than fourteen days from the date we receive notification of your revocation of this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to EazyClean Technologies GmbH, Andreas Rusch, Doncaster Platz 5, 45699 Herten, without delay and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the end of the fourteen-day period.

You bear the direct costs of returning the goods.

You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary for testing the nature, properties and functioning of the goods.

Customer Service

You can reach our customer service at:

EazyClean Technologies GmbH
Andreas Rusch
Doncaster Platz 5
45699 Herten

Hours of Operation:
Monday – Thursday 8:00am – 5:00pm, Friday 8:00am – 3:30pm.

Disclaimer

Claims for damages by the customer are excluded, unless otherwise stated for the following reasons. This also applies to the representative and vicarious agents of the provider, if the customer makes claims for damages against them. Claims for damages by the customer due to injury to life, body, health or essential contractual obligations, which must be fulfilled to achieve the contractual objective, are exempted. Likewise, this does not apply to claims for damages after grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.

Prohibition of Assignment and Pledging

Claims or rights of the Customer against the Provider may not be assigned or pledged without the Provider's consent, unless the Customer has proven a legitimate interest in the assignment or pledge.

Language, Jurisdiction and Applicable Law

The contract is drawn up in German. The further execution of the contractual relationship shall be in German. The law of the Federal Republic of Germany shall apply exclusively. For consumers, this only applies insofar as no legal provisions of the state in which the customer has his residence or usual place of abode are restricted by this.

Severability Clause

The invalidity of a provision of these General Terms and Conditions shall not affect the validity of the remaining provisions.